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FAQs


 

Q: DO YOU HAVE SEATING AVAILABLE?
A: Yes however most locations have limited seating. Our Milton location offers lots of dine-in seating, while the rest of our locations have between 2 to 8 bar stool seats to dine at our eat-in bar.

Q: DO YOU DELIVER?
A: Yes! The minimum order is $10 before taxes and delivery fee, and the regular area charge is $3.99. If you are located outside of our regular area, a premium delivery fee may apply. Please note that in order to maintain quality and freshness of our product, it is at the discretion of Management to accommodate out of area deliveries. If you are too far from us, we may ask you to consider picking up or dining in instead (space permitting).

Q: DO YOU SELL BEER OR OTHER ALCOHOL?
A: Beer is currently available at our Guelph location, with plans to roll it out to other locations in the future. Stay tuned!

Q: DO YOU HAVE VEGAN OR VEGETARIAN OPTIONS?
A: All of our cauliflower bites, appetizers, potato wedges, rings, sides and greens are vegetarian friendly (some contain eggs and dairy), however may be cooked in the same fryer as chicken, and products containing cheese. Please ask your server ahead of ordering to confirm if food can be cooked in a separate fryer from meat products. Unfortunately due to these reasons, we are not
considered vegan friendly.

Q: DO YOU OFFER GLUTEN OR DAIRY FREE, KETO OR OTHER ALLERGY FRIENDLY OPTIONS?
A: Please make sure to mention to your server/cashier your allergy or preference. We can help you decide what you are safe to order.  Our gluten free products are our non-breaded, plain salted, Cajun or Dry West Coast (salt & pepper) wings, plain salted or Cajun potato wedges, and coleslaw. CAUTION: All products are cooked in the same fryer as breaded products are. Uncooked products may come in contact with bread crumbs unintentionally. Our products which contain dairy are our ranch dip, blue cheese dip, cheesy perogies, mozza sticks, mac & cheese wedges, jalapeno poppers, garlic bread with cheese, poutine, Smiley sandwich, lemon pepper seasoning, and honey garlic parmesan sauce. Our keto friendly products are our veggies & dip, and nonbreaded Dry West Coast (salt & pepper) wings. All other products contain breading, and our sauces contain different amounts of sugar.

Q: DO YOU SERVE HALAL FOOD?
A: Our Mississauga locations on 3030 Thomas St, and 1900 Fowler Dr. offer halal wings, boneless chicken (for bites and sandwiches)

Q: DO YOU SERVE VEAL, FISH OR BEEF SANDWICHES?
A: No, we only serve 100% boneless chicken breast sandwiches.

Q: WHERE IS YOUR NUTRITION INFORMATION?
A: We are working to provide a nutritional information guide with allergen info on our website in the near future.

Q: DO YOU ACCEPT CREDIT OR DEBIT OVER THE PHONE?
A: Due to security reasons, we cannot accept payment over the phone. If you need to make a deposit on your order, please contact the restaurant by phone to arrange a time to process your payment either in-store, or at your location.

Q: DO YOU ACCEPT CREDIT OR DEBIT ONLINE?
A: All locations now accept credit card and gift card payment for online orders. You can also save your credit card to your account for future orders. AMEX is accepted only at certain locations, and debit is not available at this time.

Q: DO YOU HAVE GIFT CARDS?
A: Yes we do! Our gift cards can be purchased in-store at any location, for any denomination and are reloadable. You can check your gift card balance through order.wingsup.com. Some locations will offer gift cards online for pickup or delivery in the near future. We do not offer e-gift cards at this time, and gift cards cannot be mailed.